REVISIONS OF STATE PLAN FOR KENTUCKY FDLs

Article IV. E. Goals & Outcomes of the KY State Plan for FDLs: Public Relations

E. Public Relations [Third draft]

Goal One: To provide targeted collections and patron services in government documents.

OUTCOMES:

1. Depository patrons can access targeted collections and services.

Assessment procedure:
On a survey, document patrons will acknowledge the depository's designation of such collections and rate their ability to access these collections and services as, "Good" or "Excellent."
Count the number of targeted document collections per year.

Criteria for assessment: At least 50-percent of a depository's collection will be targeted.

2. Patrons will use targeted collections.

Assessment procedure:
On a patron survey, ask respondent if FDL met his/her information need.
Compare the depository's Item Selection Profile with a periodic sampling of reference requests; measure degree of overlap.

Goal Two: To promote Kentucky FDLs to patron groups and general public.

OUTCOMES:

1. Potential patrons will be aware of the depository's collection.

Assessment procedure:
On a survey of patrons, respondents will indicate how they heard about the depository.
On the same survey, respondents will indicate their preferred source of information (flyer, webpage, referral, etc.) on depository collections and services.

2. Patrons will increase their use of the depository collection.

Assessment procedure:
Count the number of patrons requiring assistance on a periodic basis.

Criteria for assessment:
__ percent usage increase per period.

On a survey of patrons, respondents will indicate that their use of the FDL was prompted by depository-produced promotional materials.

Criteria for assessment:
Gather baseline data.

F. Depository Library Relationships and Cooperation

Goal One: To provide federal depository collections and services to all library patrons.

OUTCOME:

Patrons will find the information they need in all home congressional district depositories.

Suggested assessment procedures:

  • On a DL satisfaction survey, __ % of respondents will indicate that they were able to access depository collections and services in their local districts.

  • On the same survey, __ % of those surveyed will indicate satisfaction with the collections and services available in their district.

  • Compare provision of services among districts - count number of ILLs, intra-depository referrals, and patron training sessions.

    Criteria for assessment:
    All services provided are equitable among depositories in the various districts.

    Goal Two:To ensure that all depository libraries follow the State Plan for KY FDLs.

    OUTCOMES:

    1. Each depository library will abide by the policies and procedures found in the document, Instructions to Depository Libraries (GP 3.26:D 44) and established by the Regional Depository Library. (See Appendix B link to RDL Instructions)

    2. Each depository will implement a select number of goals set forth in the State Plan.

    3. The Regional Depository, depository librarians and staff, and depository library directors will be informed on all matters related to the State Plan and its obligations, as well as on FDL governing regulations.

    Suggested assessment procedures (apply to all three outcomes):

  • Count references to SP goals in each library's annual report.

  • Document instances of compliance with established guidelines in annual report.

  • On an informal survey of depository librarians, __ % will be able to locate a copy of the State Plan.

  • Count and record the number of corrective measures undertaken by the depository library between GPO self-studies/inspections.

    Criteria for assessment:
    __ % compliance with DLS recommendations and suggestions.

  • Count number of signed Letters of Agreement with State Plan.

  • Record annual number of logons to Regional Depository's web site.

    Goal Three: To provide statewide support for depository library operations and services in Kentucky.

    OUTCOMES:

    1. The Regional Depository will keep depository libraries informed of changes in DL personnel, organization, policies and procedures that might affect them.

    2. Depository librarians will be able to discuss operational and service issues in established forums on a periodic basis.

    3. The Regional Depository will fulfill its federally prescribed mission and role with the assistance of the depository libraries.

    Suggested assessment procedures (apply to all three outcomes):

  • Total listserv policy/procedure announcements on annual basis.

  • Tally Biennial Survey of FDL results related to Regional Depository support services.

    Criteria for assessment:
    __ % of KY FDLs are satisfied with the level of operational support provided by the RDL.

  • Track annual membership in KLA/GODORT.

  • Record attendance at GODORT business meetings and workshops.

    Criteria for assessment:
    Minimum of one representative from each KY FDL is present at one roundtable function per year.

  • Identify and tally number of topics discussed on KYSELECT on an annual basis.

  • Count number of RDL-provided support activities.

    Criteria for assessment:
    Establish baseline date; RDL will meet/exceed number of activities each year.

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    This page was last updated 6 August 2001. To suggest additions or corrections to this list, send mail to Sandee McAninch at mcaninch@uky.edu or use this form.