(for University of Kentucky Faculty, Staff and Students only)
If you suspect that the proxy server is not operating, please call the Help Desk at 859-218-HELP (859-218-4357).
2. What browser do you use (e.g., Internet Explorer (IE), Chrome, Safari, Firefox)?
3. What services or databases could you not access and what error messages did you receive?
4. What is the location of the link to the product you are trying to access? (If you are using a library page link, please include the URL for that page.)
Specify in as much detail as possible what you did and what happened (including error messages you received). Most important is whether the proxy log-in screen showed up. You may also use this text input box for any other proxy service related comments.