Ask Us

UK Libraries has shifted to an online service delivery model due to the temporary closing of campus library locations.

Please contact us via chat
(Mon - Thu: 9:00 am - 7:00 pm, Fri: 9:00 am - 5:00 pm, Sat - Sun: noon - 5:00 pm)
or email ( or send us a text (859-904-2733).

Email requests after hours are generally answered within one business day.

Contact us to schedule an appointment with a librarianWe can meet with you on Zoom.

See these other options for help:
Also see Ask Us After Dark for help resources after hours.
PLEASE NOTE: If you want to use Chat and are using Internet Explorer on a campus machine that requires you to log in with linkblue, you will need to switch to FireFox or Chrome to get into the Chat service. Sorry for the inconvenience.
Medical Center users should refer to the MCL Help Page.
Having issues accessing electronic resources?
UK Libraries has implemented a new access policy to licensed electronic resources (e.g., databases, e-books, e-journals and articles). See an explanation of the policy and useful methods for accessing these resources.